Family Retreat UK 2021 Terms and Conditions

  1. Fees include attendance to all elements of the program, accommodation, and meals.
  2. All Rooms located in the Orchard Hotel will come with either a double bed or 2 single beds.
  3. Arrival date is on Friday 24th of December 2021. Registration will start at 15:00 and will close at 23:30. Please note that queues are large and arriving early is preferred. There will be no public Jumu'ah salah at the venue.
  4. Your registration has been confirmed and is non-refundable, non-transferrable to any other Family Event and/or Family Event related events.
  5. If you are unable to attend, you may send someone on your behalf to take your place – you must inform us 3 days prior to the event to ensure our records are updated.
  6. In the hotel if you have more than 2 people you will need to bring extra bedding and a travel cot
  7. You agree to confirm to the Covid – 19 safety guidance. If you have Covid – 19 symptoms, you must provide a negative a flow test upon arrival.
  8. If you test positive for Covid – 19 you must not attend the event and follow government guidelines.
  9. You understand and agree to the non-refundable 20% charge of your booking fee if the event is cancelled due to Covid 19 and/or related matters. You will only receive 80% of your fee as a refund.
  10. You agree to be contacted via email & phone by Family Events regarding this event and future events.
  11. You give consent for your basic information (Name, Email) to be shared with the event sponsors.
  12. You agree to be contacted via email & phone by the event sponsors.
  13. You agree and understand that the advertised program and all its elements are subject to change, and Family Events has full rights to make changes without providing prior notice. Such as activity changes, speaker replacements and/or youth program services.